Harriet Kelsall, a jeweler based in Cambridge, acknowledges that AI chatbot ChatGPT, with its impressive user base of over 180 million, could potentially help improve her website’s communication with customers due to her dyslexia. However, she candidly admits that she simply doesn’t trust it. Her reservations stem from noticing errors when experimenting with ChatGPT earlier this year. For instance, when quizzing the chatbot about King Charles III’s coronation crown, the St Edward’s Crown, she discovered inaccuracies.
Kelsall’s concerns aren’t unique and, interestingly, seem to be more widespread among women than men. Recent surveys suggest that while 54% of men now incorporate AI into their personal or professional lives, only 35% of women do so.
This apparent gender gap in AI adoption raises several questions: What factors contribute to this disparity, and should it raise concerns about the inclusivity of AI technology? In this exploration, we delve into the root causes of the AI gender gap, shedding light on its potential implications for the future.